Policies

SALES POLICY

All bags are designer-inspired and not authentic luxury items.
All sales are final. We do not offer refunds, returns, or exchanges.

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SHIPPING POLICY

• Processing & shipping time: 3–5 business days
• No express or overnight shipping available
• Tracking numbers are sent via email once your order ships
• Please ensure your email address is entered correctly at checkout

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PRODUCT DETAILS (BAGS & ACCESSORIES)

• If you select a bag listed with accessories, it will include items such as scarves, charms, or chains
• If a bag is shown without accessories, it will not include any add-ons
• Please carefully review product images and descriptions to ensure you select the correct style

Note:
Our accessory-styled bags are limited and exclusive, designed to keep each customer’s look unique.

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LOST OR STOLEN PACKAGES

We are not responsible for lost or stolen packages.
If your package is missing, please contact your local post office or carrier directly.

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ADDRESS ACCURACY

Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrect addresses entered at checkout.
For changes after placing your order, contact your local post office immediately.

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LOCAL DELIVERY (ORLANDO ONLY)

• Local delivery available: $10 fee
• No in-person pickup or meet-ups available